Become a member
Explore the benefits, pricing options, and initiate your transformative journey into a vibrant community starting today.
Why join the Foundation?
Prevent harm, save lives
Getting the right medical attention in an emergency can save your life. Making sure individuals responsible for your care have access to your critical information will enable them to act quickly and wisely.
When you can’t speak, we can.
In New Zealand, 1 in 4 people face allergies and serious health conditions. The Foundation swiftly provides vital medical information during emergencies, ensuring peace of mind and allowing members to live freely, even when unconscious.
In an emergency, every second counts.
Prompt emergency response is vital in medical emergencies, greatly enhancing the chances of positive outcomes. In these critical moments, swift access to your health information via the Foundation's technology empowers medical professionals to make informed decisions and administer accurate treatment.
Your medical records are safe with us.
The Foundation provides secure, advanced technology for instant access to critical medical information in emergencies. Personal data is rigorously protected. We share vital information with good Samaritans and allow medical professionals access to comprehensive details.
MedicAlert® Foundation is trusted by medical professionals.
The Foundation's trusted reputation among medical professionals stems from its secure and reliable access to critical patient information, backed by stringent data protection and a proven track record. The comprehensive platform seamlessly integrates with existing systems, offering healthcare providers confidence and efficiency in delivering quality care during emergencies.
24/7 Emergency Support,
no matter where you are or what you do.
Features
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Others
Personalised Medical ID
Every medical ID is individually engraved in-house with your most critical information. You can choose from a wide range of Medical ID options to match your unique style and personalisation requirements.
Secure Online Storage
Every medical ID is individually engraved in-house with your most critical information. You can choose from a wide range of Medical ID options to match your unique style and personalisation requirements.
Internationally Recognised
Every medical ID is individually engraved in-house with your most critical information. You can choose from a wide range of Medical ID options to match your unique style and personalisation requirements.
Emergency Contact Notification
Every medical ID is individually engraved in-house with your most critical information. You can choose from a wide range of Medical ID options to match your unique style and personalisation requirements.
Clinically Validated
Every medical ID is individually engraved in-house with your most critical information. You can choose from a wide range of Medical ID options to match your unique style and personalisation requirements.
Access and Information
Every medical ID is individually engraved in-house with your most critical information. You can choose from a wide range of Medical ID options to match your unique style and personalisation requirements.
Our Service and Medical ID work together
Our service and Medical ID work together to provide crucial medical information to emergency responders and healthcare providers in an emergency.
Testimonials
Learn from real life experiences
Carmen
Wellington
MedicAlert® Foundation gives heart families like mine peace-of-mind knowing that their child's health records can be immediately accessed by emergency responders and enable appropriate treatment for Indianna.
Doreen
Wellington
My records are readily accessible to Emergency Services, ensuring quick and accurate information during emergencies, without the need to search through personal belongings. Regular updates through my GP keep the records current, providing peace of mind for my health and safety.
Aisling
Wellington
If I go into shock, I won't be able to talk. I won't be able to tell anyone what's going on, I won't be able to save myself.
How to get started
Nobody expects an emergency, but in the event that one arises, we will let First Responders know your vital information so you can get the help you need right away.
Step 1
Sign Up with
My Health Account
To benefit from the various services provided by MedicAlert® Foundation, you can easily link your account by logging into your My Health Account and connecting it with MedicAlert® Foundation.
Step 2
Create MedicAlert® Record
Create your MedicAlert® Account with your health information, documents, and care plans. You can access it by logging into your account, and emergency responders can access it by calling the phone number on your MedicAlert® Medical ID.
Step 3
Select a Product
Choose from a variety of styles to obtain the ideal MedicAlert® Medical ID for your personality and way of life.
Step 4
Choose Service
Each type of membership has different benefits, costs, and requirements, so it is important to carefully evaluate your options before making a decision.
FAQs
Have any questions?
Enquiring minds want to know. Below you will find answers to questions that we get asked about the most. Can’t find an answer? Let us know.
I’ve found someones lost MedicAlert® Medical ID, how do I return it?
We provide a free lost and found service. If you find a MedicAlert® Medical ID, return it to the Foundation, PO Box 40028, Upper Hutt 5140. We will locate the member and forward it onto them at no cost. For privacy protection, we cannot release members personal information.
Can I update my information that first responders see?
Members can access their information anytime, just click sign in, or call Membership Services who can review your information with you over the phone once they have completed a security verification. Just remember, health information must come from your Health Provider. Any other information, it's important you update it regularly.
What is the 24/7 Emergency Hotline Service?
The 24/7 Emergency Hotline is a service provided by MedicAlert® Foundation New Zealand through it's Service Provider Whakarongorau Aotearoa. This provider also delivers the Health New Zealand national telehealth service called Healthline.
The Hotline Number (+64 4 4722 999) can be called in New Zealand or from Overseas if you are travelling, is engraved on your MedicAlert Medical ID and is printed on your MedicAlert Wallet Card.
It offers immediate emergency access to your critical identity and health information, including your Emergency Contact and Health Provider, by First Responders and Good Samaritans needing assistance. When the Hotline is called due to an accident or medical emergency, Whakarongorau will call your listed Emergency Contact to let them know, so they can provide support for you.
You can view the ‘Emergency Record’ accessible by the 24/7Emergency Hotline Service, when logged into your MACM – Member Account. Click on ‘Overview’ to locate the button.
Please check with your Emergency Contact that their contact details have not changed. You will need their phone numbers and address. Providing an email address is also very helpful, it allows the Foundation to touch base with them, if need be, from time to time. Please update your information as soon as possible by:
· Logging into your MACM – Member Account using your Health NZ ‘My Health Account’ Login details. A sign-up option to get a My Health Account Login is also available. Go to: www.medicalert.nz , click login.
· Contacting Membership Services ph: 0800 840 111. e. Service@MedicAlert.nz"
What are the ‘terms of agreement’ of membership, between the Foundation and its members?
MedicAlert® Foundation is a member owned service organisation that acts to support its members. The Member Terms Statement is the basis of contract or agreement between the Foundation and its Medical Identification Members. A copy is provided on the enrolment form, available 24/7 on the Foundation's website, or upon request.
Which Medical IDs do you recommend for children and toddlers?
We offer a variety of products including silicone and velcro sports bands. However, our stainless steel petite emblem comes highly recommennded for babies and toddlers.
My Medical ID has been broken, how do I get a replacement or repair?
Please contact us on 0800840111 before sending a product for repairs. Alternatively, you can order new products at any time over the phone or online.
Is MedicAlert® Foundation right for you?
Discover if MedicAlert® Foundation is the perfect fit for you. Explore the benefits, services, and how the service can enhance your healthcare journey.
Choose your Medical ID
With over 60 different Medical ID's, there's no shortage of options. Shop our range to find a Medical ID or accessory that suits you best.
How does our service work?
Discover the procedures and methods for accessing crucial information services promptly in an emergency scenario when time is of the essence.
Ready to get started?
if you want to ensure that you and your loved ones are protected in the event of an emergency, start your MedicAlert journey now.
