Kia ora and welcome to your MedicAlert® ResponseReady training module. This is a go-at-your-own-pace online training assessment that's designed to build your confidence in emergency response for conditions covered by MedicAlert® Services.

By the end of this training, you'll understand what MedicAlert® is and why it exists, how to recognise and read a MedicAlert® Medical ID, commonmedical conditions covered by MedicAlert®, and how to respond in a medical emergency.

Let's get started!

Introduction to MedicAlert®

What is the MedicAlert® Foundation and why does it exist?

MedicAlert® is an emergency response provider

MedicAlert® Foundation is a charitable organisation that funds emergency response providers

MedicAlert® Foundation is a charitable organisation that provides lifesaving medical emergency information services for people with life-long health conditions

What services does MedicAlert® offer?

A complete service including MedicAlert® Medical IDs, memberships, workplace training, and information resources for health and funding support

MedicAlert® Medical IDs and workplace training only

MedicAlert® bracelets only

A complete service including MedicAlert® Medical IDs, memberships, workplace training, and information resources for health and funding support

The role of MedicAlert® Medical IDs in emergencies

What is the primary purpose of a MedicAlert® Medical ID?

To allow emergency responders to identify the patient's name and date of birth

To provide confidential information to anyone who can read it

To provide critical health information instantly, reducing the risk of wrong treatments being administered during medical emergencies

The importance of public and workplace awareness

How many lives does MedicAlert® save through its Emergency Service Support line each month?

How to Recognise a MedicAlert ID

Select the image of a MedicAlert® ID Bracelet

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How can you distinguish an official MedicAlert® Medical ID from fashion jewellery or a medical-style accessory?

They are made of a lightweight titanium

They have the Staff of Aesculapius symbol with MedicAlert® on either side

They glow in the dark

They have the Staff of Aesculapius symbol with MedicAlert® on either side

Understanding the Information on an ID

What information is typically engraved on a MedicAlert® Medical ID?

A person's name, age, occupation, and the date their MedicAlert® membership began

Allergies, Warnings, Medical Problems, ID number and Emergency Hotline Service number

Instructions on how to respond to their condition in a medical emergency

Allergies, Warnings, Medical Problems, ID number and Emergency Hotline Service number

Other than critical information for first responders, what else does a MedicAlert® Medical ID support with?

MedicAlert®s 24/7 emergency support database

Sending electronic alerts to emergency services when someone is unwell

Reminds you when to take medication

MedicAlert®s 24/7 emergency support database

How to Respond in an Emergency

When should you not begin checking for a MedicAlert® Medical ID on someone?

When they're unconscious

If they're unable to speak

If they seem confused or disoriented

If they are unwell but alert and able to speak clearly

Scenario - You find this MedicAlert® bracelet on the ground in the office. What do you do?

Post a photo of the Medical ID in the workplace group chat to see who it belongs to

Contact MedicAlert® and request the member's details so you can return it

Return the Medical ID to MedicAlert® using their Lost & Found service

Keep the Medical ID safe until the owner comes looking for it

Return the Medical ID to MedicAlert® using their Lost & Found service

Scenario - You walk into the office after lunch and find a colleague (who you know has a peanut allergy) with swollen lips and difficulty breathing. What should you do?

Ask them what they ate, get them some water, and monitor them closely

Call emergency services first, then look for help once they arrive

Confirm an allergic reaction, check for a MedicAlert® Medical ID, administer an EpiPen if available, call emergency services, and stay with them

Send someone to find a manager while you stay nearby in case things get worse

Confirm an allergic reaction, check for a MedicAlert® Medical ID, administer an EpiPen if available, call emergency services, and stay with them

Scenario - What steps can you take to ensure the privacy of a person with a MedicAlert® ID is respected while prioritising their safety in a medical emergency?

Don't share their information over the phone

Ensure that their full medical history is shared with staff and emergency services but no one else

Ensure that only necessary information is disclosed, such as the condition and allergies relevant to the immediate situation, not their entire medical history

What providers offer comprehensive workplace first aid training in New Zealand?

NZ Red Cross and Hato Hone St John's

NZ Red Cross, Hato Hone St John's, and MedicAlert®

Hato Hone St John's and MedicAlert®

NZ Red Cross and Hato Hone St John's

Common medical conditions and medications

Which of the following medical conditions will you not see on a MedicAlert® Medical ID:

Severe allergies & anaphylaxis

Temporary concussion

Epilepsy & seizures

Mental health conditions (e.g., autism, dementia, PTSD)

Temporary concussion

What are some of the most common drugs that can cause allergic reactions?

Cold and flu medicine

Antidepressants

Antibiotics (especially penicillin and sulfa drugs)

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The MedicAlert® Foundation is a non-profit charitable organisation that provides lifesaving medical emergency information services for New Zealanders with allergies, disabilities, and life-long health conditions.

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